Browsing by Author "KIDEN CHRISTINE JANET"

Now showing 1 - 1 of 1
  • Thumbnail Image
    Item
    Implementation of Internal Quality Assurance Policy in Undergraduate Education for Quality Teaching and Learning in Public Universities in South Sudan
    (THE CATHOLIC UNIVERSITY OF EASTERN AFRICA, 2021-10) KIDEN CHRISTINE JANET
    The purpose of this study was to examine implementation of Internal Quality Assurance Policy in undergraduate education for quality teaching and learning in Public Universities in South Sudan. The study was guided by seven research questions driven from the research topic. The study was anchored by Total Quality Management theory. The mixed methods approach specifically the triangulation design (convergence model) guided the study. The target population comprised of Quality Assurance officers, Deans, Heads of Departments, Lecturers and Students. Both probability and non-probability sampling techniques were used to sample the various categories of target population since the study employed designs under mixed methods. Interview guides, questionnaires, observation guides and document analysis guides were used to collect data. The research instruments were subjected to both content and face validity. Cronbach Alpha technique was employed to determine reliability of the quantitative items. Reliability of qualitative items was determined in terms of their trustworthiness, particularly credibility and dependability. Descriptive statistics analyzed quantitative data and results were presented in frequency distribution tables. Inferential statistics particularly Pearson Product Moment Correlation was used to test the research hypotheses. Qualitative data was analyzed using content analysis and presented in narratives and direct quotes. Ethical considerations were observed throughout the research process. Key findings revealed severe shortage of qualified academic staff, use of obsolete curriculum, unqualified students got admitted into university, lecturers did not use interactive methods of teaching, and only lecture method was commonly used. Assessment methods comprised of continuous assessment tests and final examination and infrastructure was inadequate in all universities. Challenges encountered include lack of funds, infrequent audits, irregular salaries and lack of commitment from academic staff. The study concluded that although all universities had in place internal quality assurance policy, Internal Quality Assurance officers were not active in their roles and administrators were not keen in the supervision practices. Quality policy procedures regarding teaching, student recruitment and admission, academic staff development and infrastructure were not strictly adhered to. The researcher recommended that the relevant university authorities should conduct constant review of the education programmes to ensure its relevance to the current societal needs. The government should employ more qualified lecturers to reduce overcrowding in classes and equip libraries with updated teaching learning resources. Install Wi-Fi in universities for learners and lecturers to access internet services to enhance quality teaching and learning. Other recommendations included a review of student recruitment and admission policies to seal loopholes, improved infrastructure, splitting of large classes, and organizing regular workshops for academic staff to update themselves were proposed as a way of improving internal quality services.