Browsing by Author "PETRONILA IMERI IMO"

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    GREEN HUMAN RESOURCE COMPETENCES AND EMPLOYEE ENVIRONMENTAL BEHAVIOUR IN FIVE-STAR HOTELS IN NAIROBI METROPOLITAN, KENYA
    (THE CATHOLIC UNIVERSITY OF EASTERN AFRICA, 2025-07) PETRONILA IMERI IMO
    Employee environmental behaviour is an integral component in the hotel industry. Consequently, a major issue for hotels globally is identification of strategic approaches on how to foster employee’s environmental behaviour. The study investigated the influence of Green Human Resource competences on employee environmental behaviour in five-star hotels in Nairobi Metropolitan. The investigation considered the moderating influence of hotel environmental policy on the variables: Green Human Resource competences (being environmental Knowledge, attitude, and Skills) and employee environmental behaviour. The study was anchored on four theories: Ability Motivation Opportunity Theory, Theory of Planned Behaviour, Natural Resource Based View, and Conservation of Resource Theory. Post-positivism research philosophy, quantitative research paradigm, and cross-sectional descriptive research design were adopted. Stratified sampling was employed to select employees of the targeted hotels by departments followed by simple random sampling. The study sampled 312employees out of population of 1,069. The response rate was 270 participants who completed the structured questionnaires. Both descriptive and inferential statistics were used to analyse the quantitative data. The study tested the hypotheses using Structural Equation Modelling with aid of Analysis of Moment Structure (AMOS). The units of analysis were the five-star hotels while the units of observation were employees serving in the operational departments of the sampled hotels. The findings reveal that green human resource competences significantly influenced employee environmental behaviour. Environmental knowledge, attitude and skills positively and significantly influenced employee environmental behaviour showing a direct relationship. However, environmental knowledge had the greatest influence. The moderation results indicate the presence of hotel environmental policy weakens the relationship between environmental knowledge and employee environmental behaviour. However, this did not have significant impact, even though the moderator effect was medium. Hotel Environmental Policy strengthened the relationship between environmental attitude and employee environmental behaviour and moderator effect on environmental attitude was large. While the relationship between environmental skills and employee environmental behaviour was positively influenced and strengthened, the influence and the strength did not have significant impact. Moreover, the moderator effect was small and negligible. Overall, hotel environmental policy had moderate effect on the relationship between Green Human Resource competences and employee green behaviour. The study recommends that managers should promote green human resource competences that enhances employee environmental knowledge, attitude and skills. Employee environmental knowledge is inherently valuable for employee environmental behaviour and more specifically regarding ways on how to work sustainably, and to conserve resources such as energy and water. Managers should focus on training that seeks to develop the right skills that will enable employees to fully participate in waste management, as well as processes that seek to minimize and optimize resource utilization. Managers should pay close attention to employee environmental behaviour on working sustainably for instance being able to avoid processes that are energy inefficient and planning for virtual meetings as opposed to travels. Managers should ensure that adequate environmental policies, aimed at advancing employee’s knowledge, attitude and skills, are designed and implemented. The study concludes that Green iii Human Resource competences are inherently valuable for improving employee environmental behaviour.